Our vision of how your dog should be cared for is so much fun!
4520 East Lower Springboro Road, Waynesville, Ohio 45068, United States
Privacy Policy
Information We Collect
We may collect the following types of personal information from you:
- Contact information - Name, phone number, email, address, and mailing address.
- Pet information - Your pet's name, breed, age, vaccination records, and behavioral details.
- Booking and Payment information - Service history, appointment details, and payment method (we do not store credit card details unless approved by client).
- Communication Preferences - SMS, email, and other notifications
How We Use Your Information
We use the information we collect to:
- Process bookings and payments for daycare and boarding services.
- Communicate with you regarding your pet's stay, upcoming appointments, and important dates.
- Improve our services and customer experience.
- Comply with legal and regulatory obligations.
Who We Share Your Information With
We do NOT sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers - Third-party companies that assist with payment processing, scheduling, or communications (ie, sMS and email providers).
- Legal Authorities - If required by law or to protect our rights, safety, or property.
SMS Consent
We respect your privacy. Your consent to receive SMS messages from Traveller's Stay and Play will never be shared with third parties for marketing purposes.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Traveller's Stay and Play. This includes SMS messages for appointment scheduling, appointment reminders, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://travellersboarding.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
How We Protect Your Information
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we encourage you to use strong passwords and safeguard your account.
Your Right and Choices
You may:
- Opt out of marketing emails and SMS communications at any time.
- Request access, correction, or deletion of your personal information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Traveller's Stay & Play
4520 E. Lower Springboro Rd
Waynesville, OH 45068
Email: boarding@travellersboarding.com
(937)474-8511
By using our services, you agree to the terms outlined in this privacy policy. We may update this policy as needed, and any changes will be posted on our website.
Last Updated: 2/18/25
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