BEST OF DAYTON 2025 FINALIST FOR DOG DAYCARE AND DOG BOARDING!!
4520 East Lower Springboro Road, Waynesville, Ohio 45068
Privacy Policy
Information We Collect
We may collect the following types of personal information from you as part of our personal information collection process:
Contact information - This includes your name, phone number, email, address, and mailing address.
Pet information - We gather details about your pet, such as their name, breed, age, vaccination records, and behavioral details.
Booking and Payment information - This encompasses your service history, appointment details, and payment method (note that we do not store credit card details unless approved by the client).
Communication Preferences - Your preferences for receiving SMS, email, and other notifications are also noted as part of our privacy policy.
How We Use Your Information
We utilize the personal information collected to: Process bookings and payments for our daycare and boarding services. Communicate with you regarding your pet's information during their stay, upcoming appointments, and important dates. Enhance our services and overall customer experience. Ensure compliance with our privacy policy and legal obligations.
Who We Share Your Information With
We do NOT sell, trade, or rent your personal information to third parties. However, we may share your personal information collected with: Service Providers - Third-party companies that assist with payment processing, scheduling, or communications (i.e., SMS and email providers). Legal Authorities - If required by law or to protect our rights, safety, or property. For more details, please refer to our privacy policy regarding how we manage pet information and other data.
SMS Consent
We respect your privacy and are committed to protecting your personal information collection. Your consent to receive SMS messages from Traveller's Stay and Play will never be shared with third parties for marketing purposes, ensuring your pet information and details remain confidential.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Traveller's Stay and Play. This includes SMS messages for appointment scheduling, appointment reminders, and billing notifications. Message frequency varies. Message and data rates may apply. For more details, please see our privacy policy at https://travellersboarding.com/privacy-policy. Message HELP for assistance. Reply STOP to any message to opt out.
How We Protect Your Information
We implement security measures to protect your personal information collection from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we encourage you to use strong passwords to safeguard your account, especially when sharing pet information, as outlined in our privacy policy.
Your Right and Choices
You may opt out of marketing emails and SMS communications at any time. Additionally, you can request access, correction, or deletion of your personal information, including any pet information that may be part of our personal information collection as outlined in our privacy policy.
Contact Us
If you have any questions about this privacy policy or how we manage your personal information collection, please contact us at:
Traveller's Stay & Play
4520 E. Lower Springboro Rd
Waynesville, OH 45068
Email: boarding@travellersboarding.com
(937) 474-8511
By using our services, you agree to the terms outlined in this privacy policy, which includes details about pet information. We may update this policy as needed, and any changes will be posted on our website.
Last Updated: 1/1/26
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